BUILD LASTING CONNECTIONS WITH YOUR CUSTOMERS, ONE MESSAGE AT A TIME.

ABOUT JENNY DEMPSEY

Hi there! I'm your go-to for all things customer service, experience and community management. With over 17 years of experience in a variety of industries, I've learned that it's all about people helping people. And I'm here to help you!

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My mission is to help startups and small brands like yours establish and optimize their customer service and community management. Let's face it: happy customers are the lifeblood of any successful business. So, why not build a program that will leave a lasting impact?

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I work with you to fill the gaps around what your business needs. Not sure what you need? I can audit existing processes and procedures to find areas of improvement. 

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Examples of some curated services I have provided in the past are:

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• Responding to and trend management for social media comments & DMs across multiple platforms.

• Providing detailed Voice of Customer feedback reporting on what things your customers are saying. 

• Writing and updating knowledge base how-to articles and videos for customers and internal teams.

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Let's create a memorable experience that will set you apart from the competition. After all, exceptional customer service is what sets businesses apart in today's competitive landscape.

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Ready to make a difference in your customer service program? Get in touch today to start your journey towards exceptional customer service.