CREATE EXCEPTIONAL CUSTOMER EXPERIENCES
Build. Improve. Excel.
ABOUT JENNY DEMPSEY
Customer experience & service manager, speaker, thought leader
With over 17 years working with customer service and experience teams, from startups to large corporations, I've learned that customer service is really just people helping people. Using knowledge I've gained along the way, I help businesses build their customer service and experience platforms from scratch. I also help businesses navigate opportunities for improvement. Customer demand is high and crucial for your business. Let me help you build long lasting brand advocates while giving your customers an experience they will remember!
START FROM SCRATCH
Build a strong foundation for exceptional customer relations.
I will help you build your business customer experience and service platform from scratch, including processes, documentation, feedback collection, and more. Plans are customized to fit what you need.
FIX IT UP
Improve existing customer relations.
I will analyze your existing customer experience and service issues to help you fix what's wrong, retain customers, increase team morale and more. Plans are customized to fit what you need.